Level Up Wellness Group

Online Counselling

Online Counselling & Virtual Care at Level Up Wellness Group

Whole-person wellness — anywhere you are.

At Level Up Wellness Group (LUWG), we believe that mental and physical health are deeply connected. That’s why our online services go beyond traditional therapy — offering a full spectrum of mental health, medical, and wellness support through secure, virtual appointments across Alberta and Ontario.

Whether you’re struggling with anxiety, navigating hormonal changes, managing chronic conditions, or looking for trauma-informed counselling — our integrated team of therapists, dietitians, and medical professionals is here to help you feel better, live better, and heal fully — from the comfort of your own space.

What Is Online Counselling & Virtual Care?

Online care allows you to connect with licensed providers — including therapists, physicians, and allied health professionals — through secure video platforms. It’s just like an in-person appointment, only more flexible and accessible.

At LUWG, our team offers online counselling, functional medicine consults, lab assessments, hormone health evaluations, nutrition therapy, ADHD coaching, and more — all virtually.

Who We Support Online

We support individuals, couples, children, teens, and families seeking care for:

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Mental Health & Emotional Wellbeing

Medical & Integrative Concerns

  • Male and Female Hormonal health (PMS, PCOS, menopause, thyroid, testosterone)

  • Nutritional concerns and disordered eating

  • Chronic fatigue and inflammation

  • Gut-brain connection and digestive health

  • ADHD and executive functioning

  • Prenatal/postpartum care

  • Pediatric assessments and developmental concerns

“We treat the whole person — not just the symptom. Your mental health, physical health, and emotional wellbeing all matter here.”

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Why Choose Online Care?

Virtual services remove common barriers to care — like geography, scheduling, and stigma — and let you access the support you need on your terms.

Benefits of Virtual Appointments

Our Virtual Care Team Includes:

All clinicians are fully licensed and experienced in delivering telehealth and online therapy, using platforms like Jane and Zoom for Healthcare that are compliant with provincial privacy laws.

What Makes LUWG Different?

  • Integrated, Trauma-Informed Team: Your providers collaborate to ensure continuity and whole-person care.
  • No Waitlists: Book appointments in days, not months.
  • Culturally Responsive & Inclusive: We provide safe, affirming care for BIPOC, LGBTQIA+, immigrant, and neurodivergent clients.
  • Direct Billing Available: We bill many extended health plans directly.
  • Flexible Options: Online, in-person (select locations), or hybrid models.

“We’re not just offering therapy. We’re creating a safe, supportive wellness partnership — no matter where you’re located.”

Frequently Asked Questions (FAQ)

Is online counselling effective?

Yes. Research shows that virtual therapy is just as effective as in-person care for most concerns — with added convenience and accessibility.

Absolutely. Many clients combine therapy with virtual nutrition, ADHD support, or hormone care for a fully integrated experience.

Yes. We use encrypted platforms compliant with PIPEDA and health privacy standards in each province.

Yes — we have clinicians trained in child development, adolescent mental health, and parent coaching.

Yes. We offer direct billing where available and can provide receipts for reimbursement.

How to join your Online therapy Appointment from your laptop or desktop computer:

How to join your Online therapy Appointment from your iPhone/iPAD

Prerequisite: You will need to download the Jane Online Appointments App. This can be found in the App Store on your device.

Ready to Begin?

Let’s make wellness work for your life. No matter where you are in your journey — or where you are geographically — LUWG’s online care can meet you there.

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